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e-MV Agent

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Mailing instructions

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User manual

Mailing completed work

The business day following processing, bundle your completed applications, including the receipts and ownership documents, and mail to DMV for imaging. Titles are required for any transaction that results in the production of a title, except replacement title transactions and repossessions.

If you are doing a replacement title or repossession, print a copy of the inquiry record to be imaged and include the receipt signed by your customer.

If you are doing a release of lien with no title issued, nothing is imaged; no documents should be sent to DMV.

Prepare the title document for mailing:

  • The e-MV receipt for the first title transaction of the day should be placed on top of the title.
  • If additional title transactions are completed on the same day, continue to build your mailing bundle by placing the second receipt and title behind the first receipt and title.
  • Transactions that have been completed and reset later that day require a reset slip. The system will automatically prompt you to print one, if necessary. When prompted, print a copy of the e-MV reset slip. Place the e-MV reset slip in your completed work where the e-MV receipt and title would have been placed.
Remove all staples and paperclips when mailing in the titles.
Never enclose notes or send uncompleted work with your completed work. 

Mail the e-MV receipts, titles, or reset form PDF (if needed) using the yellow mailing label PDF the next business day after the transaction is completed. Write the last title number from that day's title transactions on the mailing label (the new e-MV title number). Please do not put more than one day's processing in an envelope.

For assistance using the yellow mailing labels, contact DMV's Agent Partnership Unit (APU) at (608) 266-3566.


 


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